Job Description

Case Manager

Job Locations US-NY-Syracuse

Job ID

2026-15229

Category

Program

Compensation

Please Note: total compensation exceeds the posted hourly wage.

Compensation Min

USD $24.00/Hr.

Compensation Max

USD $25.00/Hr.

Type

Regular Full-Time

Overview

Case Manager's

Hiring Immediately! Two New Openings!

Case Management

Full-Time, $25.00/hour with access to our comprehensive Benefits Program.

Emergency & Practical Assistance Services Program (E/PAS)

The Salvation Army, Syracuse Area Services

The HALE Program here at The Salvation Army has expanded. Our community needs our help immediately. Due to this emergency need in housing assistance, we are looking to hire additional Case Managers.

HALE a ssists homeless adults and families who reside in a shelter and have some income from employment or who have a work history or work skills. This program provides independent living skills training, housing location assistance, linkage to mainstream resources, and financial assistance for housing for up to 24 months to help participants transition from homelessness to independent living.

The Case Manager's we hire are full-time, hourly, and eligible for overtime wages. Our full-time employees has access to the following benefits:

• 13 Paid Holiday's, 14 if it is an election year, Vacation Time & 3 Personal Days

• Sick Time=1 sick day per month accrual and Attendance Bonus

• Remitted Tuition Program with Syracuse University.

• Medical, Dental (includes orthodontia ryder), Vision Insurances, and Flexible Spending Account. Insurance cost is less than a 10% contribution of payment by our employees.

• Pension Plan and Tax deferred annuity savings account.

• Forgiveness loan=The Salvation Army is considered a qualified organization for this Federal program.

• Long-Term, Short-Term Disability Programs and Life/Supplemental Insurances

• On-site Day Care and Pre-K program with employee discount

• "Free" Parking at our covered parking lot.

Responsibilities

• Provide support, advocacy, and crisis intervention to individuals and families. • Conduct intakes for clients referred to the program. • Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input. • Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate. Coordinate services with other service providers to provide housing assistance in a timely and efficient manner. • Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.• Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program. Verify tenancy with landlords initially and on an ongoing basis as needed.• Conduct regular home visits. • Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Enter all client information into HMIS and conduct quarterly reviews of client’s progress. • Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions• Provide support, advocacy, and crisis intervention to individuals and families. • Conduct intakes for clients referred to the program. • Devise and implement individualized service plans and intervention strategies targeting all aspects of the individual/family system while utilizing client input. • Identify needs not met by the Program and advocate on client’s behalf, connecting clients to community and mainstream resources as appropriate. Coordinate services with other service providers to provide housing assistance in a timely and efficient manner. • Assist clients in accessing mainstream resources necessary and/or increasing income to stabilize their housing and building appropriate budgets to minimize risk of homelessness. This may include transporting clients/families as needed.• Provide Life Skills training (individual and group sessions) to assist clients with self-sufficiency.• Conduct housing inspections, ensuring that safe, affordable housing is obtained for clients in the program. Verify tenancy with landlords initially and on an ongoing basis as needed.• Conduct regular home visits. • Ensure that client service information and financial paperwork is accurately completed and recorded in a timely manner. Enter all client information into HMIS and conduct quarterly reviews of client’s progress. • Actively participate in case conferences, staff meetings, service coordination meetings, supervision, professional and in-service training sessions

Qualifications

Please note: For confidential consideration of your application, please feel free to contact this Hiring Manager directly at 315.479.3627

• Bachelor’s degree in human services or related field is preferred.

• High School Diploma or Associate’s degree in conjunction with increased years of relevant experience will be considered

• Specific experience in mental health services and knowledge of community resources required.

• Professional position includes expectation that a flexible work schedule will be maintained according to individual client needs including late afternoon/evening hours as needed.

• Must have access during work hours to reliable private transportation.

• Valid NYS Driver License that meets The Salvation Army's insurance requirements.

• Position requires the successful completion of background and drug screens.

Equal Opportunity Employer: The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment

based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law

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