Incident Manager - Customer Advocate & Resolution Lead Job at Staffingine LLC, Redmond, WA

  • Staffingine LLC
  • Redmond, WA

Job Description

Staffingine LLC is seeking an Incident Manager (Contract) in Redmond, WA to join our Premier Unified customer support team. The IM acts as customer advocate, coordinating reactive incident response and ensuring end-to-end resolution with cross-functional engineers and customer service teams. Responsibilities include engaging with customers on reactive queries, representing business impact during escalations, and orchestrating support teams to resolve incidents, while providing regular updates #J-18808-Ljbffr Staffingine LLC

Job Tags

Contract work

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